What is the processing time for my order?

Once you place your order please give us up to 7-10 days to process and ship your order, we’ll send you an email once it’s been shipped. Orders of 4 or more books may take more time to process and ship. If you are interested in ordering more than 4 books, or if you need a rush order, feel free to reach out to contact@sarahailemariam.com and we can work with you directly.

Do you accept refunds and exchanges?

We do not accept refunds and exchanges. However, if there is an issue with your order please email us at contact@sarahailemariam.com. Please check your shipping address carefully! We cannot be responsible for books that don’t get to you due to errors made while providing your shipping address.

How do you ship books and what does it cost?

Generally books will be shipped through USPS Priority or UPS Ground. We offer a flat rate of $10 shipping throughout the United States.

Do you ship internationally and what does it cost?

Currently we are shipping books to Canada and Mexico for a flat rate of $18 with orders shipped through Flat Export. If you would like place an international order outside of North America please email us at contact@sarahailemariam.com and we can work with you directly. Once we determine the cost of shipping, and confirm our ability to ship in accordance with the destination’s laws and requirements, we will send you an email and you will be able to checkout through the shop. All international customers will be responsible for any customs and import taxes that may apply. We cannot be responsible for delays due to customs.

Are your books available via other book sellers?

Not at this time. I decided that for this initial batch of books I wanted to make books available exclusively on my website so that I could have a hand in all aspects of production. Each book is hand packaged with care, and each shipment includes a 4x4 art print. At this time, Our Place in the Skies is not available for purchase via other outlets. That may change in the future, but I’m taking my time and prioritizing offering these books in a way that feels good to me.

Why did you choose to do that?

By printing in small batches I know what books you’re getting and I’m able to play a meaningful role in sending them to you. To me, book making is a sacred process and I didn’t want to lose sight of that when it came time to make my books available. It’s my hope that in time I’ll find the right collaborations that will allow me to scale this process intentionally. In the meantime, I really loved finding the creators and businesses that helped me make this initial batch of books available.

What makers contributed to your book making process?

The interior of my book was designed by Lewelin Polanco of The Cosmic Lion who I was lucky to find via Blk and Brwn Book Designers. I created the art for the cover of my book and designed the cover alongside my husband Mike Sutjipto. My books are printed by Bookmobile and shipping materials (as well as custom inserts) were supplied, and printed, by Eco Exchange. Our Place in the Skies is printed on recycled paper and shipped using recycled printing materials.

What happens once books sell out?

Once a batch of books is sold out then we’ll go back into production. Books may be made available for pre-order during that time, so check back on the site or sign up for my mailing list to stay posted on upcoming print runs.

Is this version of Our Place in the Skies the same as the PDF you published in 2020?

Yes and no! I made a version of Our Place in the Skies available as a PDF download in the summer of 2020. Since then, I’ve revisited many of the poems, made a bunch of changes, and added about 20 poems that weren’t in that initial edition. This is also a physical book - personally, I prefer physical books and it’s been really meaningful to create my own.

Is Our Place in the Skies available digitally or in hardcover?

Not at this time. I do plan to offer additional versions of Our Place in the Skies in the future and I’m also exploring offering prints of some of my art pieces in the shop as well. Sign up for my mailing list to stay posted on those updates. If you are feeling really excited about a digital or hardcover version of the book (or something else!) feel free to send an email to contact@sarahailemariam.com and I’ll keep that feedback in mind.

I have a question that wasn’t covered here.

Send an email to contact@sarahailemariam.com and I’ll get back to you soon.